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    Home » Account Specialist at Bolt Nigeria
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    Account Specialist at Bolt Nigeria

    OmololaBy OmololaJuly 9, 2025No Comments2 Mins Read
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    Bolt (formerly Taxify) is one of the fastest-growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

    We are recruiting to fill the position below:

    Job Title: Account Specialist

    Location: Lagos
    Job Type: Full-time
    Report to: Regional Account Management Lead

    Job Description

    • We are looking for a proactive and client-focused Account Specialist to join our growing Bolt Business team in Nigeria.
    • This role is designed to drive growth by managing a portfolio of existing clients, strengthening relationships, and identifying upsell opportunities.
    • You will report directly to the Regional Account Management Lead and play a key role in delivering value through excellent account management.

    Responsibilities
    Main tasks and responsibilities:

    • Manage a portfolio of existing Bolt Business clients to ensure retention and satisfaction.
    • Respond to client queries via email, phone, and other channels in a timely manner.
    • Create account plans aimed at growing volume and value, including upselling new features.
    • Collaborating with the Sales team to acquire, onboard new clients, and manage existing ones.
    • Work with international teams to address local client needs and issues.
    • Identify and implement scalable solutions to drive portfolio growth using automation and multi-channel communication

    Requirements
    About you:

    • You have 1+ years of experience in account management or sales roles.
    • You excel in communication, both written and verbal, and are confident interacting with a variety of stakeholders.
    • You have strong relationship management skills and are highly organized in managing tasks and priorities.
    • You’re a proactive problem-solver with a customer-first mindset and a sense of ownership.
    • You have experience with account planning and identifying upsell opportunities based on client needs.
    • You are comfortable working with international, cross-functional teams and thrive in a fast-paced environment.

    Application Closing Date
    Not Specified.

    APPLY HERE

    Jobs
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    Omolola

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